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What to check when audio from your Mac isn't in a recording.
On macOS 13 and later, recording system audio just works. Turn on "Record System Audio", and everything your Mac plays is recorded. The only time you need to read the rest of this page is if something is missing, or you're using Screenflick Loopback.
On macOS 13 and later, turn on "Record System Audio" in the Record view, and make sure Screenflick has permission to record your screen. That's all it needs. Keep reading for the full checklist.
On macOS 13 and later, it should just work. If you're using Screenflick Loopback, change the program's audio output setting to "Screenflick Loopback". Keep reading for each program.
Screenflick Loopback may still be your Mac's sound output. Choose your speakers in System Preferences → Sound → Output. Keep reading.
Screenflick records system audio directly, without any extension. It doesn't change your Mac's audio output device, and it doesn't matter which device the application you're recording plays to. If audio is missing from a recording, check these:
If you've checked all of those and something still isn't being recorded, send an email to support@araelium.com and together we'll have it working in no time.
You may still have the Screenflick Loopback extension installed from an older version of Screenflick. You can uninstall it in the Audio view of Screenflick's preferences.
On macOS 12 and earlier, or on any version if "Prefer using Screenflick Loopback" is turned on, Screenflick records system audio with the Screenflick Loopback extension. For the vast majority of programs, all you need to do is turn on "Record System Audio". But recording system audio this way involves several components that all have to work, and some programs need a little help.
When you start a recording with system audio turned on, Screenflick switches the system audio output device to "Screenflick Loopback", which Screenflick then uses as an input to record audio from. Some programs play audio over a specific output device rather than always using the current system setting, which can lead to a problem: you can hear the audio over your speakers while the recording is taking place, but Screenflick is not being fed the audio from that program, so the movie has none.
What needs to happen is the program playing audio needs to use the Screenflick Loopback device, rather than your speakers. There are three ways this can happen:
In Skype's Audio/Video settings, change the "Speakers" setting to "Same as System" or "Screenflick Loopback". There's also a "Ringing" setting for the sounds Skype plays when a call is being made and ends. If you want those recorded too, set it the same way. If you don't, choose your speakers or headphones directly instead. In Screenflick, choose your microphone and turn on "Record System Audio" as well.
By default, Zoom's audio will be recorded, but if you've changed the Zoom audio output device (for example, to your headphones) you'll need to change that setting again. In Zoom's Preferences → Audio, select "Same as System" for the "Speaker" setting. An alternative is to select "Screenflick Loopback" directly. After changing this setting, you won't hear any audio from Zoom until you start a recording in Screenflick.
By default, Discord's audio will be recorded, but if you've changed the Discord audio output device (for example, to your headphones) you'll need to change that setting again. In Discord's Voice & Video settings, select "Default" or "Screenflick Loopback" for the "Output Device" setting. If you choose "Screenflick Loopback", you won't hear any audio from Discord until you start a recording in Screenflick.
Change the "Output Device" setting in Logic's or GarageBand's preferences to "System Setting", and turn on "Record System Audio" in Screenflick.
If your Mac has no sound after a recording ends, or after quitting Screenflick, Screenflick Loopback may still be the system output device. Open System Preferences → Sound → Output, and select your speakers.
See Recording System Audio for more about how system audio is recorded.
